UP is the reliable way to ride in your City.
We built our company around the belief that when people are treated better, they provide better service. So we've worked closely with drivers to ensure a high-quality experience resulting in the best ride-hailing service, shortest pick-up times, and fast 24/7 phone and email support—all at an incredible price for both our riders and drivers.
Just tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination.
How to request a ride with the UP app:
1. Open the app and set your destination
2. Request a driver to pick you up
3. See your driver arrive in real-time
4. Enjoy the ride to your destination
5. Pay in-app or in cash (available in select countries)
UP app features:
• See the ride price upfront, and know how much you will pay
• The app helps to set your pickup location even if you don't know the exact address
• You can rate your driver to give feedback and help us improve the service quality
• Add your credit card and never worry about carrying cash again. We'll email you the receipt after every trip
Try UP Ride, the on-demand service that treats drivers better. After all, a happy driver means a happy rider.
Have questions? Get in touch via [email protected]
In UP RIDE 0.34.10-ANTHELIONFairness, flexibility, and simplicity — these are the main principles for our new cancellation policy.